We collect the following types of information when you use DeadzoneRP services:

From Discord OAuth (when you sign in):

• Discord User ID, username, and discriminator
• Discord profile avatar
• Email address (if provided by Discord)
• Guild membership and role data for our server

From gameplay on our FiveM server:

• In-game character names and identifiers (citizenID)
• License/Steam/FiveM identifiers
• In-game actions, inventory, job, and property data
• Connection logs and playtime statistics

From store purchases:

• Purchase history and transaction IDs
• Payment processor data (processed by Stripe — we do not store card numbers)
• Delivery codes and redemption status

Automatically collected:

• IP addresses and approximate location (for fraud prevention only)
• Browser type and device information
• Pages visited and session activity on our website

We use the data we collect for the following purposes:

• Account management — linking your Discord account to your in-game character and purchase history
• Service delivery — processing purchases and delivering in-game items
• Server administration — enforcing rules, managing bans, and maintaining server security
• Communication — sending Discord DMs for purchase confirmations, delivery codes, and important notices
• Fraud prevention — detecting and preventing fraudulent purchases and chargebacks
• Analytics — understanding how our services are used to improve them
• Legal compliance — meeting our legal obligations and resolving disputes

We do not sell your personal data to third parties. We do not use your data for advertising purposes.

We share data only in the following limited circumstances:

• Stripe — our payment processor. All payment card data is handled directly by Stripe. We only receive transaction confirmation. See Stripe's Privacy Policy.
• Discord — we use Discord OAuth for authentication and send DM notifications. See Discord's Privacy Policy.
• Legal requirements — we may disclose information if required by law, court order, or to protect our rights against fraudulent chargebacks.

We implement industry-standard security measures to protect your data, including:

• HTTPS encryption for all website traffic
• Secure session management with encrypted cookies
• Database access controls and restricted permissions
• Payment data handled exclusively by PCI-compliant Stripe

No security system is perfect. While we take reasonable precautions, we cannot guarantee absolute security of your data. In the event of a breach, we will notify affected users promptly through our Discord server.

We retain your data for as long as your account is active or as needed to provide services. Specifically:

• Account data — retained while you are a member of our community
• Purchase records — retained for a minimum of 2 years for legal and accounting purposes
• Ban records — retained indefinitely for server security
• Chat and activity logs — retained for up to 90 days

If you request account deletion, we will remove your personal data from active systems within 30 days, except where retention is required by law or for fraud prevention.

You have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data (subject to legal retention requirements)
• Portability — request your data in a portable format
• Objection — object to certain uses of your data

To exercise any of these rights, contact us through our Discord or support ticket system. We will respond within 30 days.

Our website uses cookies and session storage for:

• Authentication — keeping you logged in during your session
• Preferences — remembering your settings and cached data
• Security — preventing CSRF attacks and session hijacking

We do not use advertising cookies or third-party tracking cookies. You can disable cookies in your browser settings, but this will prevent you from logging in to our website.

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly. Parents who believe their child has provided us with personal information should contact us immediately.

We may update this Privacy Policy from time to time. We will notify our community of significant changes through our Discord server. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

For privacy-related questions, data requests, or concerns, please contact us:

• Discord: discord.gg/deadzonerp
• Support: deadzoneroleplay.com/tickets

We aim to respond to all privacy inquiries within 30 days.